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Pallazzo Alfonso

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December 2024
January 2025

Photo gallery for Pallazzo Alfonso

Reception
Interior detail
Superior Suite, Balcony, Garden Area | Room amenity
Reception
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Alfonsstraße 26, Aachen, 52070
  • RWTH Aachen University
    10 min walk
  • Cocon
    2 min walk
  • Aachen (XHJ-Aachen Central Rail Station)
    11 min walk
  • Aachen (AAH-Merzbruck)
    11 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Garden Area

Superior Double Room, Balcony, Garden Area

Superior Double Room, Balcony, Garden Area

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Penthouse, Balcony, Garden View

Superior Penthouse, Balcony, Garden View | View from room

Superior Penthouse, Balcony, Garden View

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Suite, Balcony, Garden Area

Superior Suite, Balcony, Garden Area

Superior Suite, Balcony, Garden Area

  • 70 sq m
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Sofa Beds

Similar properties

Exterior

B&B Hotel Aachen-City

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (192)
The price is €87
for 1 night
includes taxes & fees
2 Jan - 3 Jan
B&B Hotel Aachen-City

About this property

Pallazzo Alfonso

Aachen hotel in Aachen-Mitte
Along with a meeting room, this smoke-free hotel has free newspapers and a garden. WiFi in public areas is free. Other amenities include multilingual staff.
Pallazzo Alfonso offers 8 accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Pallazzo Alfonso, you're just a quick walk from Suermondt Ludwig Museum. You'll find features like free WiFi in public areas and a meeting room.
  • Free WiFi
  • Amenities include free lobby newspapers, a meeting room, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Just a 4-minute walk from Suermondt Ludwig Museum and 10 minutes by foot from RWTH Aachen University
Pallazzo Alfonso offers its guests a terrace, multilingual staff, and a garden. WiFi is free in public spaces.

This Aachen hotel is smoke free.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Airport shuttle on request

Things to do

  • Bike rentals

Conveniences

  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Sunday (8 AM - noon) and Monday - Sunday (4 PM - 8 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Sunday: 8 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pallazzo Alfonso
Pallazzo Alfonso Aachen
Pallazzo Alfonso Hotel
Pallazzo Alfonso Hotel Aachen
Pallazzo Alfonso Hotel
Pallazzo Alfonso Aachen
Pallazzo Alfonso Hotel Aachen

Pallazzo Alfonso Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 69 reviews" "
Rating 8 - Good. 29 out of 69 reviews" "
Rating 6 - Okay. 15 out of 69 reviews" "
Rating 4 - Poor. 13 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

jaspn

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Not great!
They didn't send me a code for checking in to my phone. There is no staff on site here. Luckily after waiting around for a half hour a guest who was staying here called them and got them to send my codes to his phone and he helped me get inside. Refrigerator didn't work and there was no hand soap in the bathroom.
Stayed 1 night in Oct 2023

8/10 Good

Hamed

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was a good and clean place. I didn't see any staff! all things was by code and key. at the first glance it was scary because of the trees and plants around the building, but after entering to the place it was good enough.
Stayed 1 night in Jul 2023

8/10 Good

Roozbeh

Stayed 1 night in Jun 2023

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

4/10 Poor

Mustafa Cenk

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Bug’s Hotel of Aachen
During enter , since no code is given us before we waited but its sorted. At night we noticed that towels were not washed ( from ex client/s ) has blood on them. Room was extremely eco friendly for BUGs.. We find opportunity to play with them. Counted at least 20 bugs in our room. Has anyone ever cleaned this hotel. I never seen such room in several years of travel. Cant sleep all night
Bug on carpets
Bug wellcomes us from door
Stayed 1 night in Aug 2022

4/10 Poor

FERNANDO, Midlotian

Travelled with family
Disliked: Cleanliness, staff & service
There is no staff for check in or check out. Carpet and refrigerator need to be cleaned.
Stayed 1 night in Jul 2022

6/10 Okay

Oliver

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It’ll do for a night
It’s pretty basic and dated, although the room was massive. It’s not in a particularly great area of town but it’s walkable to the city centre in less than 20 minutes. The guy on reception was extremely friendly and helpful.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Fair
The room was huge with a lovely balcony and bathroom. But the fridge in the kitchen smelt and they charged for using the kettle.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Staff & service
I stayed in the penthouse suite, which was spectacularly spacious, with huge windows overlooking the city on either end of the space. The whirlpool tub worked, and the wintergarten area of the room was very nice, but the furnishings were just a little bit too flimsy. The location was great at about a 10 minute walk from city center and main train station. Lack of an elevator made the 6-story climb to the room a little too laborious. Otherwise, a pleasant stay. The nearby local bar, Cocon, offered a much better experience than any of the touristy locations in the center.
Stayed 1 night in Dec 2019

4/10 Poor

Marlene

Disliked: Cleanliness, property conditions & facilities, room comfort
Selbstgebastelte Einrichtung
Rezeption nicht besetzt. Man bekommt eine SMS mit einem Zugangscode um an den Schlüssel zu kommen. Das Penthouse-Zimmer ist sehr groß, nur leider überhaupt nicht ansprechend. Vieles wurde sehr rudimentär zusammengebastelt: siehe Bilder. Sauber war der Boden auch nicht. Sollte mal wieder nass gewischt werden. Ruhige Lage. Das ist aber auch das einzig Positive an diesem Hotel. Nein, da würde ich nicht mehr übernachten.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 3 nights in Aug 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent service
I love the fact that I was able to check in early at 9:30 AM when I arrived, as opposed to waiting until 2:00 PM.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi was intermittent. Staff friendly. No sheets on bed. Just a comforter and pillow with comforter. Clean and very quiet. Nice breakfast.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This was fine for our needs, but it's nothing fancy. There is no elevator. The 2 extra twin beds in the room were just mattresses on the floor. The shower could not keep a consistent temperature, which was very annoying. The location is pretty good, though there's only street parking. There are no signs on the street that say permit parking only or anything like that, and yet we got a warning ticket that we weren't allowed to park there. It is quiet; we had no problems with noise, though we were only there through the weekend. It looks like there's some sort of school or day care next door/in the back yard area, so this could be a potential for noise during the week. They forgot to put enough towels in our room for 4 people, and when we asked for 2 more towels, they initially said there was a charge for extra towels, until they realized that we only had 2, then they did not charge us. I've never had a hotel charge for extra towels. There is no top sheet on the beds, but this is typical in Europe. There is a small fridge in the room, no microwave. We appreciated having real wine glasses in the room, as most hotels don't and we end up drinking wine from plastic cups. :) Breakfast is available for a charge, but we did not partake. There are many bakeries nearby. We would stay here again if we had to, but I would look for somewhere else. The staff was friendly.
Stayed 2 nights in Nov 2018

8/10 Good

Arjan, Netherlands

Liked: Staff & service
Nice hotel in quiet setting in city center of Aachen. Spacious rooms, floor could be bit cleaner. Friendly staff. We will certainly go back there
Stayed 1 night in Oct 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Liz, NS, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, spacious, close to town
Friends and I travelled to Aachen for the Christmas Markets. This hotel was a great base and very spacious for the 4 of us.
Stayed 2 nights in Dec 2017

8/10 Good

Bernd

Liked: Cleanliness
Funktioniert
Check in mit Code und Schlüsselbox
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Limpio y renovado, volvería, nunca antes.
Muy bien ubicado y fácil checking online. Todo lo demás, mediocre. Una sola toalla, el baño sucio, la moqueta con cristales, no limpiaron la habitación desde que llegamos, y apariencia envejecido. Teníamos dos reservas de tres días con un día por medio y no pudimos dejar el equipaje en ningún sitio. La primera habitación muy pequeña, la segunda, para 6 personas y al volver del desayuno sin haber dejado la habitación, nos encontramos dentro a una persona. Pago total al reservar y no reembolsable.
Stayed 3 nights in Apr 2024

6/10 Okay

ROSARIO

Stayed 3 nights in Apr 2024

8/10 Good

Ute

Liked: Cleanliness, property conditions & facilities
Preis-Leistung- Verhältnis gut. Großzügiges Zimmer und Bad.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tobias

Liked: Cleanliness, amenities, property conditions & facilities
Ein einfaches Hotel - aber dafür sehr großzügige Räume, gut eingerichtet. Frühstücken wollte ich ohnehin außerhalb.
Stayed 2 nights in Oct 2023

4/10 Poor

heike

Disliked: Staff & service
Leider war es ein komplett Kontakt loses Hotel. Keine Rezeption und auch ansonsten niemand als Ansprechpartner, was vorher nicht angekündigt wurde. Die Treppe mit dem wackeligen Handlauf ein absolutes Sicherheitsrisiko. Die Infos im Zimmer wiedersprüchlich und nicht sehr hilfreich. Die Sauberkait war gerade noch akzeptabel.
Stayed 1 night in Jul 2023

6/10 Okay

Ralf

Business traveller
Disliked: Cleanliness, staff & service
Bei einem Aufenthalt von 9 Übernachtungen keine Reinigung des Zimmers, obwohl tägliche Zimmerreinigung in der Buchung bestätigt wurde. Auch auf telefonische Nachfrage, Rezeption war zu den angegebenen Zeiten am Morgen nicht besetzt, wurde das Zimmer nicht gereinigt. Auf Nachfrage Handtücher getauscht. Zimmer waren angenehm groß und mit Balkon. Wenn nicht gerade Hotelgäste Party bis morgens um 7 Uhr auf den Zimmern machen, war es sehr angenehm Ruhig. Für eine kürzere Übernachtungen zu empfehlen, für längere Aufenthalte durch die fehlende Zimmerreinigung eher nicht. Kurze Wege in die Innenstadt mit tollen Restaurants und super Kneipen.
Stayed 9 nights in Mar 2023