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Art Hotel Aachen

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Art Hotel Aachen

Indoor pool, open 4:00 PM to 10:00 PM, pool loungers
Exterior detail
Superior Double Room | Living area
Comfort Single Room
Comfort Single Room | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Bar
    Bar
  • Spa
    Spa
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
Adenauerallee 209, Aachen, 52066
  • RWTH Aachen University
    4 min drive
  • Marschiertor
    4 min drive
  • Theater Aachen
    5 min drive
  • Aachen (AAH-Merzbruck)
    22 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Double Room

Business Double Room

Business Double Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Similar properties

Exterior

Mercure Hotel Aachen Europaplatz

Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (627)
The price is €103
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Mercure Hotel Aachen Europaplatz

About this property

Art Hotel Aachen

Pet-friendly hotel with a full-service spa connected to the convention center in Aachen
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Art Hotel Aachen offers 35 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Aachen hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they enjoy the helpful staff at Art Hotel Aachen. During your stay, you'll be connected to the convention center, and within walking distance of Aachener Zoo. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Restaurant, a bistro that serves pizza
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna
  • Just a 2-minute drive from Aachener Zoo and a few minutes from RWTH Aachen University
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Art Hotel Aachen offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a terrace, and a vending machine are also featured at Art Hotel Aachen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Aachen hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurant - This bistro specializes in pizza.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian, Romanian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (EUR 8 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 16 for adults and EUR 7 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 16 for adults and EUR 7 for children
  • Covered self parking fee: EUR 8 per day (in/out privileges)
  • Pet fee: EUR 12.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 6 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 4:00 PM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Art Aachen
Art Hotel Aachen Hotel
Art Hotel Aachen Aachen
Art Hotel Aachen Hotel Aachen

Art Hotel Aachen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 344 reviews" "
Rating 8 - Good. 163 out of 344 reviews" "
Rating 6 - Okay. 45 out of 344 reviews" "
Rating 4 - Poor. 14 out of 344 reviews" "
Rating 2 - Terrible. 5 out of 344 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Good location. Lovely and clean.
Stayed 1 night in Jun 2024

8/10 Good

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Ondrej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay, can get very busy quickly... book in advance (parking limited)
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible - Stay Away
Terrible, please STAY AWAY. I arrived, walked into the lobby and saw two persons behind the reception and no clients around. I stood in front of the reception for about 15 minutes before anyone acknowledged my presence. When they stopped playing on their phones they finally greeted me, with a fake smile and immediately began screaming at us "Wear a face mask right now, NOW, or LEAVE!" Once I began speaking English their fake smile went away and you can hear in their voice that they were not happy to force themselves to speak English, the language of the world. I asked if there's an issue with COVID and they said YES, told us TWO of their staff members TESTED POSITIVE FOR COVID a few days ago. We were asked for 4 forms of ID, including Passport, Drivers License, and 2 credit cards (not sure why), and a copy of my rental car registration (again - not sure why). The 2 rooms we ordered were not what was advertised. We ordered 2 Twin beds (or 2 Double Bed) per room but were given 1 Twin bed ONLY. When confronted, we were told "you'll take what we give you, and if you don't like it YOU CAN LEAVE". Once inside, the rooms, furniture, Television, Bath Room were old and outdated. The hot water did NOT work so we couldn't take a shower! The room heater made terrible noise, so much that we couldn't sleep half the night. The bed sheets were DIRTY, blood stains and some kind of protein stains! The pool was CLOSED, Breakfast was NOT replenished, and laundry machines broken. STAY AWAY!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, easy transport into town.
We stayed here twice in two week on our way and way back from Germany. We stayed in 6 different hotels and this was definitely the best. Staff were nice and helpful, it was the only hotel to offer a restaurant in the evening. Great breakfast buffet. Free parking, free WiFi. Would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near bus stop to the city. Sorry didn't try the spa. Breakfast great, but expensive
Stayed 1 night in Jul 2023

2/10 Terrible

Snjeev

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room allocated to us was the worst hotel room I have ever seen. We didn't stay and had to find others room in city. The two staff on duties were however very very helpful and helped us find a different property.
Stayed 2 nights in Apr 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Winston

Stayed 1 night in Jun 2022

10/10 Excellent

Winston

Stayed 3 nights in Jun 2022

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the motorway
Clean hotel which is near the motorway although you don't hear any road noise. Bed was comfortable and room was clean. Free parking at the hotel was full so had to pay €8 to park in their underground carpark or street parking is free. Didn't have breakfast so can't comment. Swimming pool and sauna is an extra charge (€9 and €2 for a locker).
Stayed 1 night in May 2022

8/10 Good

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly hotel
A friendly hotel and while the on-site parking was expensive (15 Euros per night) at least my car and belongings were safe
Stayed 1 night in Apr 2022

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Cool pool
The reason for booking was the pool, however it was so cold we could not use it
Stayed 1 night in Sep 2021

10/10 Excellent

Henning

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a pitstop
Booked the hotel because it had free onsite parking so it was annoying (but clearly not their fault) that the road in front of the hotel was being resurfaced and we had to park on the street a short walk away. The stay was fine as it was a pit stop but I hadn’t realised it was a way outside Aachen historic centre so we didn’t see anything of the city. Somehow the name of the hotel suggested a design hotel which it definitely wasn’t - simply, each room was called after an artist And had a print on the wall. The staff was very helpful though and suggested a lovely restaurant close by - Ferbers - where we managed to get a table.
Stayed 1 night in Jul 2021

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Ovidiu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Kateryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short trips
For the price it was a good stay. Simple and offered what was advertised. Could be a bit cleaner in corners and also we had some water difficulties in the bathroom. Would stay there again for a short trips. Is a lovely walk 25 min to old town.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art hotel Aachen
We stayed in comfort double room, the room was good, completely new, probably just renovated. Everything was sparkling clean. I enjoyed the swimming pool and wellness area, it was nice and calm there. The breakfast was just great, you have everything you need and it's all good quality, tasty and fresh. The situation of the hotel is nice as well, not far to walk to the city center, but very quiet.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, nice and clean with easy parking. Dog friendly too.😀
Stayed 1 night in Dec 2019