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Art Hotel Aachen Superior

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Art Hotel Aachen Superior

Breakfast and dinner served, local and international cuisine
Indoor pool
Front of property
Deluxe Room
Sauna, steam room, body treatments, facials, reflexology

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Am Branderhof 101, Aachen, NRW, 52066
  • RWTH Aachen University
    20 min walk
  • Marschiertor
    4 min drive
  • Theater Aachen
    5 min drive
  • Aachen (AAH-Merzbruck)
    22 min drive

Room options

View all photos for Superior Suite, Terrace

Superior Suite, Terrace

Superior Suite, Terrace

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

TV

Superior Room

  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony

TV

Junior Suite, Balcony

  • 80 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Aachen Suite

Aachen Suite

Aachen Suite

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room

TV

Business Room

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Cavallo Suite

Cavallo Suite | Living room

Cavallo Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior
Mercure Hotel Aachen Europaplatz
Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (627)
The price is €237
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Mercure Hotel Aachen Europaplatz

About this property

Art Hotel Aachen Superior

Aachen hotel in Aachen-Mitte with a full-service spa and a 24-hour front desk
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and massage/treatment rooms.
Art Hotel Aachen Superior offers 60 accommodations with minibars and safes. Rooms open to balconies or patios. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Art Hotel Aachen Superior. During your stay, you're just a quick walk from Aachener Zoo. Free WiFi in public areas, a full-service spa, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, reflexology, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals and a playground
  • 9 minutes by foot from Aachener Zoo and a 4-minute drive from RWTH Aachen University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Art Hotel Aachen Superior offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Art Hotel Aachen Superior. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aachen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurant - This restaurant specializes in local and international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 22 for adults and EUR 11 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Restaurant

Things to do

  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to September 10:
  • Dining venue(s)
The following facilities are closed on Sunday and Thursday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: EUR 3.50 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Facilities fee: EUR 12 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Art Aachen Superior
Art Aachen Superior Aachen
Art Hotel Aachen Superior
Art Hotel Superior
Art Hotel Superior Aachen
Hotel Art Superior
Art Hotel Aachen Superior Hotel
Art Hotel Aachen Superior Aachen
Art Hotel Aachen Superior Hotel Aachen

Art Hotel Aachen Superior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 307 out of 674 reviews" "
Rating 8 - Good. 285 out of 674 reviews" "
Rating 6 - Okay. 55 out of 674 reviews" "
Rating 4 - Poor. 21 out of 674 reviews" "
Rating 2 - Terrible. 6 out of 674 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late due to traffic so missed the restaurant and spa. The lovely receptionist ordered us a takeaway pizza, had no cash so she offered to pay the cash and we sent it to her on paypal. Breakfast was yummy!
Stayed 1 night in Aug 2024

8/10 Good

Curtis, EDMONTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great staff. However, 1 of the bkackets /duvets had some stains.
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Valeri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 1 night in May 2024

2/10 Terrible

Gerasim

Bad service
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restful weekend stay.
Stayed 2 nights in Mar 2024

8/10 Good

Chris

Travelled with family
Extra costs to keep in mind
Please note that the Swimming Pool costs €3.50 per person and the sauna costs €12 per person. A nice property which is a little out of the way, but very pleasant.
Stayed 1 night in Jan 2024

10/10 Excellent

IMAD EDDINA

Stayed 3 nights in Jan 2024

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant and helpful staff rooms very comfortable and quiet. Restaurant needs more fish options
Stayed 1 night in Oct 2023

10/10 Excellent

Gerhard

Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern facilities, excellent food options for breakfast
Stayed 1 night in Sep 2023

6/10 Okay

Stefano

Business traveller
Disliked: Cleanliness, property conditions & facilities
Lack of maintenance
First room 243, was not a 4 star hotel room. In bad condition, it seems a room from the ‘60s. Changed room, 121 was good and in order with 1 out of 2 blinders working.
Stayed 2 nights in Sep 2023

10/10 Excellent

Andy

Stayed 1 night in Jul 2023

6/10 Okay

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extras
You have to pay for everything in the hotel extra for example I was staying for two week I have to pay every time I want to use the pool
Stayed 3 nights in Jun 2023

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend family stay
Great hotel for families. Rooms are big and children have their own space. Breakfast was superb and plentiful. Would definitely stay there again. Staff were friendly and professional. Great location, 2 great parks within walking distance.
Stayed 1 night in May 2023

6/10 Okay

Maureen

Stayed 1 night in Apr 2023

8/10 Good

Robert

Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
disappointing front desk attitude
When checked out we had disagreement on how invoices could be handled. The lady at the front desk immediately went aggressive, raising voice, calling us ‘very rude’, saying ‘I know the type of people like you’, ‘don’t come back’, etc. Later on when we discussed with the supervisor about the situation, instead of apologizing, she re-iterated her comments and defended herself being right, in spite of two colleagues felt apologetic. Was a real pity to have an aggressive employee at the front desk as the hotel itself is nice - good size of room, sauna, and breakfast.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ismail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay and very clean property
Stayed 1 night in Sep 2022

10/10 Excellent

Geoffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel staff friendly and helpful
Stayed 5 nights in Aug 2022

6/10 Okay

Farshid

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was good but there were spiders in our room, and my daughter is afraid of spiders so she couldn't sleep well. Early in the morning there were 2 big vans behind the French door of our room (which opens to the garden) I got up because I didn't feel safe. I attach the picture.
Stayed 1 night in Jul 2022

8/10 Good

F

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with miserable WIFI
I received a pleasant welcome and my room turned out to be very spacious with a comfortable bed. The location affords a good sleep quality as it is in a very quiet residential area away from the main part of Aachen but within walking distance of the city centre. The breakfast buffet is generous in choice and quality. However, there were a few critical flaws. On the first night, the wifi was non -existent for some time until a staff member contacted an IT support person. From then on, the internet worked very slowly some of the time but often broke down, forcing a restart of what I was doing. This hit and miss persisted throughout the 2 days of my stay. There were no tea / coffee making facilities in the room, which for a hotel of this price range I would have expected. The hotel surcharge for pool use. I think this is not conducive of good customer relations. Overall, I am sad that such an otherwise excellent hotel imposes such shortcomings on their clientele.
Stayed 2 nights in Jul 2022

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing
Stayed 4 nights in Jun 2022

10/10 Excellent

Scott

Stayed 1 night in Jun 2022